Due to hygiene standards, we do not accept returns on opened or used products.
We accept returns if:
- The item is unused and in original condition
- You contact us within 14 days of delivery
Please email support@nicoyaorganics.co with your order number and reason for return. Return shipping costs are the buyer’s responsibility unless the item is damaged or incorrect.
Refunds:
Once your return is received and inspected, we’ll notify you. Approved refunds are issued to your original payment method within 5–10 business days.
Damaged or Incorrect Orders
If your item arrives damaged or incorrect, contact us within 7 days and we’ll replace or refund your order.
